Privacy Policy
Effective Date: 2025-01-01
At Consolidated Packaging Group Incorporated (CPGI), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect information provided through our website, specifically via our Contact Us and Request for Quote forms.
Information We Collect
When you interact with our Contact Us or Request for Quote forms, we may collect the following personal information:
– Name
– Company Name
– Email Address
– Phone Number
– Address (if provided)
– Details of your inquiry or request
Additionally, we may collect non-identifying information, such as:
– IP address
– Browser type
– Website usage data (via cookies or similar technologies)
Purpose of Collecting Your Information
We collect personal information for the following purposes:
– To respond to your inquiries and provide requested quotes.
– To communicate about our services and solutions.
– To improve our website, products, and services.
– To comply with legal obligations.
We will only collect, use, or disclose personal information for the purposes stated above unless you provide additional consent.
Consent
By submitting your personal information through our forms, you provide your implied consent for us to collect and use this data to respond to your inquiries and requests. You may withdraw your consent anytime by contacting us at info@cpgroupinc.ca. However, withdrawing consent may affect our ability to provide certain services.
Disclosure of Information
We do not sell or rent your personal information. Your data may be shared with:
– Service providers (e.g., web hosting, analytics tools) to facilitate website functionality and improve services.
-Third parties, such as delivery or payment processors (if applicable), are required to fulfill your request.
These third parties adhere to privacy standards consistent with PIPEDA requirements.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined above or as required by law. Once your information is no longer needed, it will be securely destroyed.
Your Rights Under PIPEDA
Under PIPEDA, you have the following rights:
– Access: Request access to your personal information and how it is used or disclosed.
– Correction: Request corrections to inaccurate or incomplete information.
– Withdrawal of Consent: Withdraw your consent for certain uses of your personal information.
– Complaints: File a complaint about our privacy practices with the Office of the Privacy Commissioner of Canada.
To exercise these rights, contact us using the information below.
Data Security
We use appropriate administrative, technical, and physical safeguards to protect your personal information from loss, theft, or unauthorized access. However, no system is completely secure, so we encourage you to contact us if you have concerns.
Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Revisions will be posted on this page with the updated effective date.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Email: info@cpgroupinc.ca
Phone: 1-647-618-6488
Address: Consolidated Packaging Group Incorporated
385 Carlingview Drive, Unit 3, Etobicoke, ON, M9W 5G8, Canada
If you are not satisfied with our response, you have the right to contact the Office of the Privacy Commissioner of Canada:
– Website: https://www.priv.gc.ca
– Phone (Toll-Free): 1-800-282-1376